Information comes and goes, but feelings are forever. Data is important. Explaining the logic and reasoning behind a decision can help create buy-in and commitment. Charts, graphs, tables, results… all useful. All also quickly forgotten. But make an employee feel stupid or embarrass him in front of his peers and he will never forget. Never. Spend twice as much time thinking about how employees will feel than you do about facts and logic. ...
Published: January, 6th 2012 by: ALADEJANA ADEKUNLE










